RunPee Support
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Have a question, issue, or suggestion? Reach out to us at:
We typically respond within 24 hours.
Frequently Asked Questions
What is RunPee?
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RunPee tells you the best times to run and pee during a movie — so you don't miss the best scenes. We provide timed “Peetimes” for movies currently in theaters, including a synopsis of what you missed while you were away.
How do I use the timer?
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Start the timer when the opening logos begin (production company logos, not trailers). The app will vibrate and/or flash to let you know when a Peetime is approaching. Keep your phone face-down on your leg — the screen stays dim so it won't disturb anyone around you.
How do I manage my subscription?
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Subscriptions are managed through your device's app store:
iPhone/iPad: Settings → [your name] → Subscriptions → RunPee
Android: Google Play Store → Menu → Subscriptions → RunPee
You can cancel, change plans, or check your renewal date from there.
iPhone/iPad: Settings → [your name] → Subscriptions → RunPee
Android: Google Play Store → Menu → Subscriptions → RunPee
You can cancel, change plans, or check your renewal date from there.
How do I restore my subscription on a new device?
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Simply install RunPee on your new device and sign in with the same Apple ID or Google account you used to subscribe. Your subscription should restore automatically. If it doesn't, try the “Restore Purchases” option in the app's settings, or contact us at support@runpee.com.
Is there anything after the end credits?
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Yes! RunPee tells you whether a movie has extra scenes during or after the credits. Check the “Anything Extra” section on any movie's page so you know whether to stay in your seat.
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Privacy
RunPee does not share your personal data with third parties. We collect only the minimum information needed to provide our service and process subscriptions through Apple and Google's payment systems.